Description
NVIDIA AI Enterprise Support Renewal (28-Month Service) extends your access to NVIDIA’s world-class technical expertise and software maintenance services—ensuring that your AI systems remain optimized, secure, and up to date.
NVIDIA AI Enterprise is a cloud-native suite of AI software designed to accelerate the development and deployment of AI across virtualized and containerized environments. Acting as the operating system of the NVIDIA AI platform, it supports a wide range of frameworks—from NVIDIA® Riva for conversational AI, to NVIDIA Merlin™ for recommender systems, and NVIDIA Clara™ for medical imaging and genomics.
With this renewal, enterprises maintain continuous access to NVIDIA experts, receive proactive updates, maintenance releases, and critical security patches, while benefiting from guaranteed service-level agreement (SLA) response times. This ensures dependable uptime, stability, and guidance for mission-critical AI operations throughout the 28-month period.
Key Benefits:
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Reliable expert assistance with defined SLAs
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Continuous software updates and security maintenance
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Email support for fast issue resolution
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Enhanced system stability and predictable performance over 28 months
| Specification | Details |
|---|---|
| SKU | 731-AI7006+P2CMR28 |
| Product Type | Support Service Renewal |
| Service Name | NVIDIA AI Enterprise Support |
| License Term | 28 Months |
| Delivery Method | Electronic / License-Based |
| Service Coverage | Software Updates, Maintenance, and Email Support |
| SLA Support | Guaranteed Response Times via NVIDIA Case Management Portal |
| Compatibility | NVIDIA AI Enterprise Software Suite |
| Supported Platforms | VMware vSphere, Red Hat OpenShift, Kubernetes, and Other Certified Platforms |
| Support Access | Live Expert Guidance, Software Maintenance, and Security Notifications |
| Renewal Type | Subscription Renewal (Support Continuation) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
