Description
Maintain the performance and reliability of your NVIDIA AI Enterprise environment with the NVIDIA AI Enterprise Support - Renewal - 37 Month Service. This renewal extends your access to NVIDIA’s expert support, ensuring your AI deployments remain optimized, secure, and up to date.
NVIDIA AI Enterprise is a comprehensive, cloud-native suite of AI software certified to run across a wide range of virtualization and container platforms. From developing smarter chatbots with NVIDIA® Riva to driving medical insights with NVIDIA Clara™, this platform empowers businesses to build and scale cutting-edge AI solutions.
With this 37-month renewal, customers receive continued access to NVIDIA’s case management portal, SLA-based response times, maintenance releases, and security notifications. The included email support service helps resolve technical challenges efficiently, providing peace of mind and enabling sustained AI innovation across your organization.
| Specification | Description |
|---|---|
| SKU | 731-AI7006+P2EDR37 |
| Product Type | Software Support Service Renewal |
| Service Name | NVIDIA AI Enterprise Support |
| Service Term | 37 Months |
| Support Type | Email Support |
| Coverage | Software Updates, Maintenance Releases, Security Notifications |
| SLA Response | Defined Service-Level Agreement (SLA) Response Times |
| Access | Case Management Portal |
| Compatibility | NVIDIA AI Enterprise Software Suite |
| Key Benefits | Optimized system maintenance, predictable total cost of ownership, expert technical guidance |
| Renewal Purpose | Extend ongoing access to NVIDIA AI experts and continuous software support |
| Duration | 37-Month Subscription Term |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
