Description
The NVIDIA AI Enterprise Support - Renewal - 4 Year Service extends your access to NVIDIA’s world-class technical assistance and AI platform expertise. Designed for organizations developing and deploying AI solutions at scale, this support renewal ensures continued productivity and operational excellence throughout your AI journey.
NVIDIA AI Enterprise is an end-to-end, cloud-native suite of AI software certified to run across diverse infrastructures. It empowers businesses to build, deploy, and manage AI solutions using frameworks such as NVIDIA Riva, Merlin, and Clara—all backed by NVIDIA’s deep AI expertise.
With this 4-year renewal, customers receive prioritized support through defined Service Level Agreements (SLAs), email-based assistance, case management tools, and ongoing software updates including patches, maintenance releases, and security advisories. NVIDIA’s expert engineers help organizations minimize downtime, optimize performance, and maintain a reliable AI infrastructure that accelerates innovation.
Key Benefits:
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Long-Term Coverage: 4 years of expert-backed support and system reliability.
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Continuous Optimization: Stay updated with software enhancements and critical fixes.
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Expert Assistance: Access to NVIDIA professionals for AI performance and deployment guidance.
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Operational Assurance: Minimized downtime through proactive support and maintenance.
| Specification | Details |
|---|---|
| SKU | 731-AI7006+P2CMR48 |
| Product Type | Support Renewal Service |
| Service Name | NVIDIA AI Enterprise Support |
| License Term | 4 Years |
| Support Type | Renewal |
| Delivery Method | Electronic |
| Included Services | Email support, case management portal access, software updates, maintenance releases, and security notifications |
| Service Level Agreement (SLA) | Guaranteed response times and expert resolution |
| Platform Compatibility | Certified for major virtualization and container orchestration platforms |
| Use Case Support | Chatbots, recommendation systems, medical imaging, genomics, and AI-driven analytics |
| Brand | NVIDIA |
| Target Users | Enterprises running NVIDIA AI Enterprise software |
| Renewal Benefit | Maintains uninterrupted access to NVIDIA AI platform support and resources |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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