Description
NVIDIA AI Enterprise Business Critical Support is designed for organizations running mission-critical AI workloads that require uninterrupted operations and the highest level of responsiveness. This premium renewal service ensures your NVIDIA AI Enterprise software remains optimized, secure, and supported by NVIDIA’s expert engineers around the clock.
With 24x7 availability and a one-hour response time for Severity Level 1 issues, Business Critical Support minimizes downtime and maximizes productivity. It delivers priority access to technical experts, software updates, and proactive guidance, ensuring that your AI infrastructure continues to perform at enterprise-grade reliability.
Whether you’re running production AI, large-scale data analytics, or mission-critical inference systems, NVIDIA AI Enterprise Business Critical Support safeguards your investment, maintains operational continuity, and delivers confidence in your results.
| Specification | Details |
|---|---|
| SKU | 731-AI7007+P2CMR12 |
| Service Type | Business Critical Support - Renewal |
| Support Availability | 24x7 access to NVIDIA technical experts |
| Response Time (Severity Level 1) | 1 hour |
| Service Duration | 1 Year |
| Coverage | Mission-critical NVIDIA AI Enterprise deployments |
| Key Features | Priority case handling, proactive support, phone access |
| Support Deliverables | Software updates, maintenance releases, and security notifications |
| Benefits | Maximized uptime, operational efficiency, and peace of mind |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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