Description
The NVIDIA AI Enterprise Business Critical Support (Renewal) – 21 Month Service ensures your mission-critical AI workloads remain secure, efficient, and fully supported. This premium service level delivers 24/7 access to NVIDIA technical experts, guaranteeing rapid issue resolution and uninterrupted operations. With priority case handling, a 4-hour phone response time, and on-site assistance, you gain the confidence and reliability your organization demands for AI deployments.
Ideal for enterprises running production AI environments, this renewal service protects your NVIDIA investment, minimizes downtime, and keeps your systems optimized for performance and stability.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Duration | 21 Months |
| Support Coverage | 24x7 Access to NVIDIA Technical Support |
| Response Time (Severity 1 Cases) | 1 Hour |
| Phone Support Response Time | 4 Hours |
| Service Location | On-Site |
| Service Availability | For NVIDIA AI Enterprise Solutions |
| Key Benefits | Priority case handling, on-site support, minimized downtime, enhanced system reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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