Description
The NVIDIA AI Enterprise Business Critical Support Service (Renewal) - 40 Month plan delivers premium enterprise-level assistance tailored for mission-critical AI deployments. Designed to protect and optimize your NVIDIA AI infrastructure, this service ensures minimal downtime and fast issue resolution with direct access to NVIDIA’s expert support engineers.
Enjoy the confidence of continuous operation with 24/7 global support, priority case handling, and a 4-hour response time for Severity Level 1 cases. Whether it’s proactive maintenance or immediate troubleshooting, this extended 40-month renewal guarantees operational stability and reliability across your AI environment.
Key Benefits:
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24x7 access to NVIDIA support engineers
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4-hour response time for critical incidents
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On-site assistance for faster issue resolution
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Consulting support for efficient maintenance and system reliability
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40-month duration for extended coverage and peace of mind
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | AI Enterprise Business Critical Support (Renewal) |
| SKU | 793-CU9N4Z+P2CMR40 |
| Service Duration | 40 Months |
| Service Level | Business Critical Support |
| Coverage | 24x7 global technical support |
| Response Time | 4 Hours (Severity Level 1) |
| Support Method | Phone, Online, and On-site |
| Consulting Service | Included for proactive issue prevention |
| Availability | For designated NVIDIA AI Enterprise deployments |
| Primary Benefit | Maximized uptime, faster resolution, and enterprise-grade reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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