Description
The NVIDIA AI Enterprise Business Critical Support Services (Renewal) – 51 Month plan delivers the highest level of operational assurance for mission-critical AI deployments. Designed for organizations that depend on constant uptime, this service provides 24/7 access to NVIDIA’s expert support engineers and ensures a rapid one-hour response for Severity Level 1 cases. Business-critical support prioritizes your tickets, minimizing disruptions and maximizing system reliability.
With proactive consulting services and dependable phone support, NVIDIA empowers your team to maintain optimized AI performance and stability across the entire lifecycle of your deployment. This 51-month renewal keeps your systems fully supported, reducing risks and ensuring long-term productivity.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR51 |
| Service Type | Business Critical Support (Renewal) |
| Service Coverage | NVIDIA AI Enterprise |
| Support Availability | 24x7 access to NVIDIA support engineers |
| Response Time (Severity 1) | 1 Hour |
| Support Method | Phone and Consulting Services |
| Priority Queue Access | Yes |
| Service Duration | 51 Months |
| Intended For | Mission-critical AI deployments |
| Key Benefits | Fast resolution, uptime assurance, and expert-level support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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