Description
The NVIDIA AI Enterprise Business Critical Support with Advanced RMA (Renewal) ensures your mission-critical AI infrastructure remains fully operational with minimal downtime. This premium support tier delivers 24/7 access to expert NVIDIA engineers, a one-hour response time for Severity Level 1 cases, and expedited advanced replacement services. Designed for organizations that rely on continuous uptime, this service provides dependable protection, proactive maintenance, and seamless issue resolution for enhanced system reliability.
Key benefits include:
-
Keeps your system optimally maintained with a predictable total cost of ownership
-
Phone support ensures dependable efficiency and peace of mind
-
On-site service for greater usability and operational continuity
-
Includes parts and labor for complete service coverage
-
4-hour response time for quick issue resolution and dependable uptime
-
5-month renewal coverage to maintain uninterrupted performance
| Specification | Description |
|---|---|
| Service Type | Extended Support (Renewal) |
| Service Name | NVIDIA AI Enterprise Business Critical Support with Advanced RMA |
| Service Duration | 5 Months |
| Support Level | Business Critical |
| Support Availability | 24x7 Access to NVIDIA Support Engineers |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Advanced RMA |
| Response Time (Replacement) | 4 Hours |
| Service Location | On-Site |
| Service Coverage | Parts and Labor |
| Primary Benefits | Predictable maintenance cost, improved uptime, rapid issue resolution |
| Suitable For | Mission-Critical Enterprise Deployments |
| Renewal Type | 5-Month Renewal Period |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
