Description
The NVIDIA AI Enterprise Business Critical Support with Advanced RMA (Renewal) provides premium protection for your mission-critical NVIDIA deployments. Designed for organizations where every minute of uptime matters, this extended 5-year service delivers 24x7 access to NVIDIA’s expert support engineers, one-hour response times for Severity 1 issues, and advanced replacement for maximum reliability. Enjoy priority handling, on-site support, and comprehensive parts and labor coverage that keeps your infrastructure optimized and operational with minimal downtime.
Ensure complete peace of mind with NVIDIA’s highest level of enterprise-grade support — built to sustain long-term performance and business continuity.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support with Advanced RMA |
| Service Category | Extended Service (Renewal) |
| Coverage Duration | 5 Years |
| Availability | 24x7 Support Access |
| Response Time (Severity 1) | 1 Hour |
| Service Response Time | 4 Hour - Parts & Labor |
| Service Features | Phone Support, On-Site Assistance, Advanced RMA |
| Support Scope | Parts & Labor Coverage |
| Designed For | NVIDIA AI Enterprise Solutions |
| Purpose | Maximize uptime, reduce downtime risk, ensure continuous performance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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