Description
NVIDIA AI Enterprise Business Standard Support (Renewal) provides long-term reliability and assurance for your AI infrastructure. Designed for enterprises running mission-critical AI workloads, this service ensures optimal uptime and smooth operations for 41 months.
With NVIDIA AI Enterprise, organizations gain the transparency of open source combined with the reliability of enterprise-grade support and certification. This service extends your team with NVIDIA’s expert assistance, offering prioritized ticket handling, coordinated partner support, and access to valuable resources including customer training and a comprehensive knowledge base.
Enterprises can choose between perpetual or subscription-based licensing, with active support contracts ensuring access to updates, maintenance, and enterprise-level assistance throughout the software lifecycle.
Key Benefits:
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Provides consistent enterprise-grade technical assistance and assurance.
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Includes phone support to resolve issues efficiently.
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4-hour response time for prompt resolution of critical cases.
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41-month service term ensures long-term productivity and reliability.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | AI Enterprise Business Standard Support (Renewal) |
| SKU | 793-SU9N0Z+P2CMR41 |
| Service Duration | 41 Months |
| Support Coverage | Enterprise Business Standard |
| Support Access | Phone Support |
| Response Time | 4 Hours (Phone Support) |
| Availability | Business Hours Coverage |
| Primary Benefit | Maintains AI system performance and stability |
| Additional Features | Ticket prioritization, NVIDIA expert assistance, knowledge base access |
| Delivery Method | Service / Support Subscription |
| Licensing Type | Renewal – Perpetual or Subscription model |
| Compatibility | NVIDIA AI Enterprise Software Solutions |
| Purpose | Ensures long-term operational reliability for AI deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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