Description
Developing AI solutions from concept to deployment is complex. Keep your AI initiatives running efficiently with NVIDIA AI Enterprise Support Services. Designed to accompany the NVIDIA AI Enterprise software suite, this renewal package extends expert-backed support to ensure your systems remain optimized and reliable. Gain access to NVIDIA’s AI experts, defined SLAs, and long-term support to maintain consistent performance across your AI workloads.
This comprehensive service helps organizations streamline upgrades, manage maintenance schedules, and maintain predictable operational costs. It also includes access to phone support, training, and AI workload onboarding to maximize productivity and innovation.
Key Benefits:
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Ensures your system remains fully supported and optimized.
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Provides access to NVIDIA’s AI experts for issue resolution and guidance.
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Includes phone support for fast problem-solving.
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Offers a 2-year renewal term for sustained productivity and stability.
| Specification | Description |
|---|---|
| SKU | 731-AI7006+P2EDR24 |
| Product Type | Support Services Renewal |
| Service Duration | 2 Years |
| Support Type | Phone and Expert Support |
| Coverage | NVIDIA AI Enterprise Software Suite |
| Service Level Agreement (SLA) | Defined response times with access to NVIDIA AI experts |
| Additional Services | Training and AI workload onboarding available |
| Benefits | Predictable TCO, optimized system maintenance, and proactive updates |
| Renewal Type | Enterprise Support Services Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
