Description
Keep your AI infrastructure optimized and reliable with the NVIDIA AI Enterprise Support Services Renewal (21-Month Service). Designed for enterprises developing, deploying, and scaling AI solutions, this renewal ensures continued access to NVIDIA’s world-class technical expertise and software updates.
The service includes direct support from NVIDIA AI specialists, defined service-level agreements (SLAs) for response and resolution, and access to upgrade and maintenance options that help your team maintain operational efficiency. With 21 months of extended coverage, you can focus on advancing innovation while NVIDIA ensures your AI platform stays secure, stable, and high-performing.
Key Benefits:
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21-month coverage period for uninterrupted service continuity
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Access to NVIDIA AI experts for technical troubleshooting and optimization
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Software updates and maintenance releases included
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Enhanced reliability through proactive issue resolution and update support
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Ideal for organizations scaling production AI workloads
| Specification | Details |
|---|---|
| SKU | 731-AI7006+P2CMR21 |
| Product Type | Support Services Renewal |
| Service Name | NVIDIA AI Enterprise Support Services |
| License Term | 21 Months |
| Support Type | Renewal |
| Delivery Method | Electronic |
| Service Features | Technical Support, Software Updates, Maintenance Releases, SLA-Based Response |
| Support Coverage | NVIDIA AI Enterprise Software Suite |
| Included Services | Expert Access, Case Management Portal, New Releases Update Service |
| Intended For | Businesses and Enterprises using NVIDIA AI Enterprise |
| Platform Compatibility | VMware vSphere, Kubernetes, Cloud and On-Prem Deployments |
| License Model | Subscription Renewal |
| Manufacturer | NVIDIA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
