Description
Developing AI solutions from concept to deployment is not easy. Keep your AI projects running efficiently with NVIDIA AI Enterprise Support Services. Designed to extend the value of your NVIDIA AI Enterprise software, this renewal plan provides direct access to NVIDIA’s team of AI experts, ensuring enterprise-grade reliability, defined service-level agreements (SLAs), and consistent software updates.
This comprehensive service offering empowers businesses to manage upgrades, maintenance, and deployments with full confidence. It includes support for new release updates, training options, and AI workload onboarding, helping organizations maximize productivity and minimize downtime.
With a 23-month support duration, NVIDIA AI Enterprise Support Services ensures dependable operation, software continuity, and expert assistance when it’s needed most.
| Specification | Description |
|---|---|
| SKU | 731-AI7006+P2CMR23 |
| Product Type | Support Service Renewal |
| Service Name | NVIDIA AI Enterprise Support Services |
| License Term | 23 Months |
| Service Coverage | Software Updates, Maintenance Releases, and Security Notifications |
| Support Access | NVIDIA AI Experts via Case Management Portal |
| Response Time | SLA-Based Support Response |
| Included Services | Training, AI Workload Onboarding, and New Releases Update |
| Compatibility | NVIDIA AI Enterprise Software Suite |
| Primary Benefit | Ensures reliability, efficiency, and continuous AI operations |
| Delivery Method | Electronic / Cloud-Based Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
