Description
Developing AI solutions from concept to deployment can be challenging. The NVIDIA AI Enterprise Support Services - Renewal (51 Month) package ensures your AI systems stay optimized and dependable. Designed for NVIDIA AI Enterprise software suite users, this service provides direct access to NVIDIA’s expert engineers, defined service-level agreements (SLAs), and a managed update and maintenance framework to keep your AI workloads running at peak performance.
With a 51-month coverage term, it delivers predictable total cost of ownership and peace of mind. Benefit from proactive system maintenance, phone support for fast issue resolution, and access to updates, training, and long-term technical guidance to help you scale AI innovation securely and efficiently.
| Specification | Details |
|---|---|
| SKU | 731-AI7006+P2EDR51 |
| Product Type | Support Services - Renewal |
| Service Duration | 51 Months |
| Coverage | Software Support and Maintenance |
| Included Support | Phone Support, Case Management, Software Updates |
| Service Level Agreement (SLA) | Defined response times from NVIDIA AI experts |
| Compatibility | NVIDIA AI Enterprise Software Suite |
| Key Benefits | Predictable total cost of ownership, optimized performance, expert assistance |
| Additional Services | Training, AI workload onboarding, maintenance planning |
| Support Availability | Business hours (varies by region) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
