Description
Experience superior reliability and expert assistance with NVIDIA Enterprise Business Critical Support. This 1-year service plan delivers comprehensive system support for your NVIDIA InfiniBand and Ethernet networking solutions, ensuring optimal performance and minimal downtime.
With 24x7 access to NVIDIA’s technical specialists, proactive case management, and rapid 4-hour RMA response, your business benefits from uninterrupted operations and maximum network efficiency. NVIDIA’s proven methodologies and enterprise-grade SLA guarantee your systems perform at their best — when it matters most.
Key Benefits:
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Provides reliable, expert support to resolve all your technical issues
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4-hour RMA service response for fast, dependable resolutions
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Ensures maximum uptime and operational precision with 1-year coverage
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Designed for NVIDIA InfiniBand and Ethernet switches and adapters
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Supported by NVIDIA’s world-class networking expertise
| Specification | Details |
|---|---|
| SKU | 793-CU640Z+P2CMI12 |
| Service Type | Enterprise Business Critical Support |
| Brand | NVIDIA |
| Supported Products | NVIDIA InfiniBand & Ethernet Switches and Adapters |
| Response Time | 4 Hour – RMA Service |
| Support Availability | 24x7 Technical Assistance |
| Service Duration | 1 Year |
| Service Features | Hardware and Software Support, Cluster Management, Job Scheduling, Workload Orchestration |
| Coverage Level | Enterprise Support SLA |
| Primary Benefit | Accelerated response and minimal downtime for mission-critical systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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