Description
The NVIDIA Enterprise Business Critical Support – 1 Year Service provides advanced enterprise-grade technical support designed to keep your NVIDIA networking infrastructure running at peak efficiency. Tailored for InfiniBand and Ethernet switches and adapters, this service offers comprehensive system support and access to expert assistance for cluster management, workload orchestration, and job scheduling.
With NVIDIA’s world-class methodologies, your business benefits from rapid response times and proactive issue resolution to minimize downtime. This one-year service plan ensures your systems remain reliable and optimally maintained — all under a predictable total cost of ownership.
Key Benefits:
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Ensures maximum uptime with expert NVIDIA support.
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On-site assistance delivers quick and efficient problem resolution.
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Next Business Day response for faster service recovery.
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One-year duration provides cost-effective, consistent coverage.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMI12 |
| Service Type | Business Critical Support |
| Support Coverage | NVIDIA InfiniBand & Ethernet Switches and Adapters |
| Service Duration | 1 Year |
| Service Response Time | Next Business Day |
| Support Features | System software, cluster management, job scheduling, workload orchestration |
| Support Level Agreement (SLA) | Enterprise-grade with 24x7 access to NVIDIA experts |
| Primary Benefit | Minimizes downtime and optimizes operational efficiency |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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