Description
Ensure continuous uptime and operational excellence with NVIDIA Enterprise Business Critical Support. Designed for organizations running demanding networking environments, this 2-year service delivers direct access to NVIDIA’s world-class technical experts and proactive issue resolution.
With comprehensive support for InfiniBand and Ethernet switches and adapters, you gain full access to system software updates, cluster management tools, workload orchestration, and robust job scheduling. On-site assistance and Next Business Day (NBD) response time provide rapid, reliable service to minimize downtime and maintain productivity.
Trust NVIDIA’s proven expertise and enterprise-grade methodologies to keep your systems running efficiently, giving you complete peace of mind and confidence in every operation.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMI24 |
| Service Type | Enterprise Business Critical Support |
| Support Level | Business Critical |
| Duration | 2 Years |
| Response Time | Next Business Day (NBD) |
| Service Coverage | On-site and Remote Support |
| Supported Products | NVIDIA InfiniBand and Ethernet Switches, Adapters |
| Included Services | System software updates, cluster management, workload orchestration |
| Benefits | Quick issue resolution, minimal downtime, predictable cost of ownership |
| Expertise Access | NVIDIA Networking Specialists |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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