NVIDIA Enterprise Business Critical Support - 3 Year - Service

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NVIDIASKU: 790-CN9NNZ+P2CMI36
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Description

NVIDIA Networking Expertise

The NVIDIA Enterprise Business Critical Support (3-Year Service) provides comprehensive system-level support and access to expert services for your NVIDIA InfiniBand and Ethernet switches and adapters. This service ensures reliable system software operation, world-class cluster management, robust job scheduling, and optimized workload orchestration — all covered under an enterprise-level SLA.

With NVIDIA’s proven methodologies and experienced engineers, you gain direct access to specialized networking expertise that minimizes downtime and maximizes system efficiency.

Key Benefits:

  • Enhanced Reliability: Protect your investment with increased operational uptime and stability.

  • On-Site Support: Receive quick solutions with experts available on-site when you need them.

  • Rapid Response: Enjoy Next Business Day service response times for critical issue resolution.

  • 3-Year Coverage: Ensure long-term dependability and seamless productivity.

Specification Detail
SKU 790-CN9NNZ+P2CMI36
Service Type Enterprise Business Critical Support
Coverage Duration 3 Years
Support Availability 24x7 with Next Business Day response
Service Scope System software, cluster management, job scheduling, workload orchestration
Supported Products NVIDIA InfiniBand and Ethernet switches and adapters
Service Level Agreement (SLA) Business Critical
Support Delivery On-site and remote assistance
Benefits Increased reliability, reduced downtime, expert NVIDIA support

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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Building a Complete AV System?

This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.

  • System Design & Engineering
  • Installation & Integration
  • Programming & Ongoing Support

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