Description
NVIDIA Networking Expertise
NVIDIA Enterprise Business Critical Support delivers premium system coverage and technical assistance for NVIDIA InfiniBand and Ethernet networking solutions. This service ensures your infrastructure operates with maximum uptime and optimal performance, backed by NVIDIA’s team of networking experts.
Gain access to advanced support for system software, cluster management, job scheduling, and workload orchestration—all governed by a strict enterprise Service Level Agreement (SLA). With 24x7 availability and rapid issue resolution, this plan provides the expertise and reliability your business demands.
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Provides reliable support to resolve all your technical issues
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On-site assistance minimizes downtime to the absolute minimum
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Next Business Day response time ensures maximum operational efficiency
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3-year service duration offers consistent, dependable performance and peace of mind
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMI36 |
| Service Type | Business Critical Support |
| Brand | NVIDIA |
| Support Coverage | InfiniBand and Ethernet Switches and Adapters |
| Service Level | Enterprise-grade SLA with 24×7 availability |
| Response Time | Next Business Day |
| Service Features | On-site support, issue resolution, system software and cluster management |
| Duration | 3 Years |
| Target Use | Enterprise Networking Environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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