Description
Experience enterprise-grade reliability with the NVIDIA Enterprise Business Critical Support - 4 Year Service, designed for organizations that rely on NVIDIA Networking solutions for mission-critical operations. This premium support plan provides continuous system coverage for your NVIDIA InfiniBand and Ethernet switches and adapters, including access to software updates, proactive issue resolution, and direct engagement with NVIDIA’s expert engineers.
With a 4-year service duration, your systems are backed by world-class support for system software, cluster management, workload orchestration, and job scheduling—all reinforced by a robust service level agreement (SLA). NVIDIA’s proven methodologies ensure consistent performance, minimized downtime, and optimized infrastructure efficiency.
Enjoy the assurance that your NVIDIA Networking environment remains dependable, secure, and expertly maintained throughout its lifecycle.
| Specification | Details |
|---|---|
| SKU | 793-CU6N0Z+P2CMI48 |
| Service Type | NVIDIA Enterprise Business Critical Support |
| Coverage Duration | 4 Years |
| Service Level | Business Critical |
| Support Availability | 24x7 access to NVIDIA technical experts |
| Response Time | 1-hour response for Severity Level 1 cases |
| Coverage Scope | NVIDIA InfiniBand & Ethernet switches and adapters |
| Included Services | System software support, cluster management, workload orchestration, job scheduling |
| Key Benefit | Ensures business continuity with proactive system reliability and expert response |
| Delivery Method | Remote and online support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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