Description
Ensure maximum uptime and reliability with the NVIDIA Enterprise Business Critical Support - 4 Year Service. Designed for NVIDIA InfiniBand and Ethernet networking environments, this service delivers 24x7 expert support, rapid issue resolution, and guaranteed 4-hour RMA response time. It provides comprehensive system coverage—including hardware, software, and advanced cluster management tools—to keep your network performing at enterprise standards.
With NVIDIA’s proven methodologies and responsive support team, your organization gains the technical assurance and continuity needed for high-performance computing operations. Experience world-class reliability, minimal downtime, and total confidence in your infrastructure for four years.
| Specification | Details |
|---|---|
| SKU | 793-CU640Z+P2CMI48 |
| Service Type | Enterprise Business Critical Support |
| Brand | NVIDIA |
| Supported Products | NVIDIA InfiniBand & Ethernet Switches and Adapters |
| Response Time | 4 Hour - RMA Service |
| Support Coverage | 24x7 technical assistance, hardware & software support |
| Features | System software updates, cluster management, job scheduling, workload orchestration |
| Service Level Agreement (SLA) | Business Critical SLA with priority handling |
| Service Duration | 4 Years |
| Benefits | Reliable uptime, expert assistance, minimized downtime, predictable performance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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