Description
NVIDIA Enterprise Business Critical Support – 4 Year Service ensures uninterrupted performance and maximum uptime for your NVIDIA networking infrastructure. Designed for organizations that demand the highest level of reliability, this service provides 24x7 access to NVIDIA’s technical experts, proactive system maintenance, and prioritized case handling.
With NVIDIA’s world-class networking expertise, you gain comprehensive system support for InfiniBand and Ethernet switches, adapters, and enterprise-grade software. From cluster management to workload orchestration, NVIDIA equips your enterprise with the resources and responsiveness needed to maintain peak efficiency and minimize downtime.
Key Benefits:
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Protects your investment and adds value with increased reliability
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On-site and remote support to resolve issues quickly and effectively
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Next Business Day response time for critical issues
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4-year service coverage for long-term stability and predictable ownership costs
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMI48 |
| Service Type | Business Critical Support |
| Service Duration | 4 Years |
| Support Coverage | 24x7 access with prioritized response |
| Response Time | Next Business Day (NBD) |
| Support Scope | InfiniBand & Ethernet switches, adapters, and enterprise system software |
| Service Level Agreement (SLA) | Enterprise-grade with proactive system support |
| Delivery Method | On-site and remote technical assistance |
| Primary Benefit | Maximized uptime and performance with expert support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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