Description
NVIDIA Enterprise Business Critical Support provides comprehensive, mission-critical assistance and access to expert services for NVIDIA InfiniBand and Ethernet networking solutions. This includes advanced system software, cluster management, job scheduling, and workload orchestration—all backed by an enterprise-grade service level agreement (SLA).
With 24x7 availability, rapid response for severity-level cases, and proactive maintenance guidance, NVIDIA ensures maximum uptime, efficiency, and reliability across your enterprise infrastructure. This 1-year renewal helps protect your investment, sustain optimal system performance, and maintain predictable operational costs.
Key Benefits:
-
Protects your investment and enhances long-term system reliability
-
Ensures optimal network performance with proactive enterprise-level support
-
24x7 access to NVIDIA experts for faster troubleshooting and resolutions
-
1 Year service duration ensures consistent performance and precise results
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR12 |
| Product Type | Enterprise Support Service (Renewal) |
| Service Level | Business Critical Support |
| Coverage | 24x7 access, 1-hour response for Severity Level 1 issues |
| Supported Products | NVIDIA InfiniBand and Ethernet switches and adapters |
| Included Services | System software updates, cluster management, job scheduling, workload orchestration |
| Service Duration | 1 Year |
| Support Scope | Enterprise networking solutions |
| Response Commitment | High-priority response under defined SLA |
| Benefits | Maximized uptime, expert troubleshooting, operational stability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
