Description
NVIDIA Networking Expertise
NVIDIA Enterprise Business Critical Support provides world-class technical assistance and system management designed to maximize uptime and ensure mission-critical reliability. This renewal extends your access to NVIDIA’s expert engineering team and enterprise-grade support resources for your InfiniBand and Ethernet networking infrastructure.
Through comprehensive system support, customers gain access to software updates, proactive issue resolution, and assistance in optimizing cluster performance, workload orchestration, and job scheduling—all backed by an enterprise-level service level agreement (SLA).
Stay operational with confidence knowing that your NVIDIA solutions are supported by the same trusted team that powers data centers worldwide.
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Keeps your system optimally maintained with a predictable total cost of ownership
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2 Year service duration to ensure maximum dependability and accurate results
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR24 |
| Product Type | Support Service Renewal |
| Service Name | Enterprise Business Critical Support |
| Brand | NVIDIA |
| Service Level | Business Critical (24x7 support, 1-hour response for Severity Level 1 cases) |
| Supported Products | NVIDIA InfiniBand and Ethernet Switches, Adapters, and Software |
| Service Coverage | Hardware, software, and cluster management support |
| Duration | 2 Years |
| Delivery Method | Electronic / License-based Support |
| Primary Benefit | Comprehensive system support and performance optimization |
| Renewal Type | Existing Contract Extension |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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