Description
Ensure uninterrupted performance and reliability with the NVIDIA Enterprise Business Critical Support – 21 Month Renewal Service. Designed for NVIDIA Networking solutions, this support plan delivers comprehensive system coverage, expert assistance, and access to enterprise-grade services.
NVIDIA’s Business Critical Support provides 24x7 support with rapid response times for mission-critical environments. You gain direct access to NVIDIA’s specialized networking engineers who can assist with InfiniBand and Ethernet switches, adapters, and related system software. This includes advanced tools for cluster management, job scheduling, and workload orchestration—all backed by an enterprise-level SLA.
With a 21-month renewal term, your business can maintain operational continuity, reduce downtime, and ensure the consistent reliability of NVIDIA’s high-performance networking infrastructure.
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR21 |
| Service Type | Business Critical Support - Renewal |
| Service Duration | 21 Months |
| Support Coverage | NVIDIA InfiniBand & Ethernet switches, adapters, and system software |
| Service Features | 24x7 support, one-hour response for Severity 1 issues, system software updates, and access to NVIDIA technical experts |
| Benefits | Ensures maximum uptime, reliability, and system performance |
| Service Level Agreement (SLA) | Enterprise-level SLA with fast response and resolution times |
| Target Users | Enterprise and data center customers using NVIDIA Networking Solutions |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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