Description
Ensure the ongoing reliability and peak performance of your NVIDIA networking infrastructure with the NVIDIA Enterprise Business Critical Support – 26 Month Renewal Service. Designed for mission-critical environments, this support plan delivers comprehensive system coverage for NVIDIA InfiniBand and Ethernet switches and adapters.
Gain access to world-class expertise, robust system software, advanced cluster management, job scheduling, and workload orchestration—all backed by NVIDIA’s enterprise-level SLA. With 24x7 support and proactive issue resolution, you can maintain continuous operations, minimize downtime, and maximize infrastructure value.
This 26-month renewal keeps your systems optimized, giving you complete peace of mind and confidence in your results while ensuring seamless, dependable performance across your enterprise network.
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR26 |
| Service Type | Enterprise Business Critical Support - Renewal |
| Duration | 26 Months |
| Support Coverage | NVIDIA InfiniBand and Ethernet switches and adapters |
| Availability | 24x7 support with 1-hour response for Severity Level 1 issues |
| Included Features | System software, cluster management, job scheduling, workload orchestration |
| Service Level Agreement (SLA) | Enterprise-grade with defined response and resolution times |
| Primary Benefit | Ensures reliability, performance, and continuous operational confidence |
| Expertise Provided By | NVIDIA Networking Solutions Enterprise Support Team |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
