Description
The NVIDIA Enterprise Business Critical Support - Renewal (37 Month) provides an extended service plan designed for organizations that rely on NVIDIA Networking Solutions to power mission-critical operations. This renewal delivers comprehensive system support for NVIDIA InfiniBand and Ethernet switches and adapters, including system software access, cluster management, robust job scheduling, and workload orchestration — all under an enterprise-grade Service Level Agreement (SLA).
With NVIDIA’s proven methodologies and world-class expertise, you gain faster issue resolution, predictive system reliability, and optimized performance across your infrastructure. Enjoy complete peace of mind and confidence with uninterrupted support and maintenance throughout the 37-month duration, ensuring maximum efficiency and precise results.
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR37 |
| Service Type | Enterprise Business Critical Support - Renewal |
| Duration | 37 Months |
| Support Coverage | NVIDIA InfiniBand and Ethernet switches and adapters |
| Included Services | System software updates, cluster management, job scheduling, workload orchestration |
| Service Level Agreement (SLA) | Business Critical – 24x7 support, 1-hour response time for Severity Level 1 cases |
| Expertise Access | NVIDIA Networking Solutions engineering and enterprise support team |
| Key Benefits | Comprehensive technical support, predictable cost of ownership, maximized system uptime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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