Description
Ensure uninterrupted performance and reliability for your NVIDIA Networking infrastructure with the NVIDIA Enterprise Business Critical Support Renewal (38-Month Service). This premium service provides 24x7 access to NVIDIA’s world-class networking experts, delivering rapid response and proactive issue resolution for your InfiniBand and Ethernet switches and adapters.
With this renewal, you gain access to comprehensive system support, advanced system software, and enterprise-grade tools for cluster management, job scheduling, and workload orchestration—all governed by a robust Service Level Agreement (SLA). NVIDIA’s proven methodologies and expert assistance help maximize operational uptime, optimize performance, and reduce the total cost of ownership.
Keep your systems optimally maintained, ensure service continuity, and gain confidence in every result with this 38-month Business Critical Support plan.
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR38 |
| Service Type | Enterprise Business Critical Support - Renewal |
| Service Duration | 38 Months |
| Support Coverage | 24x7 support with 1-hour response for Severity Level 1 issues |
| Supported Products | NVIDIA InfiniBand and Ethernet switches and adapters |
| Included Services | System software updates, cluster management, job scheduling, workload orchestration |
| Support Access | NVIDIA Networking Experts and Enterprise Support Portal |
| Benefits | Predictable total cost of ownership, proactive issue resolution, optimized system performance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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