NVIDIA Enterprise Business Critical Support - Renewal - 39 Month - Service

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NVIDIASKU: 781-C35N0Z+P2CMR39
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Description

NVIDIA Networking Expertise

NVIDIA Enterprise Business Critical Support provides comprehensive system support and access to expert services for your NVIDIA InfiniBand and Ethernet switches and adapters. This support plan also includes system software, world-class cluster management, robust job scheduling, and workload orchestration—all delivered through an enterprise-grade service level agreement (SLA).

With Business Critical Support, you gain the confidence of having NVIDIA’s proven methodologies and technical specialists available when you need them most. This renewal service ensures your NVIDIA infrastructure continues to perform at peak levels, maximizing reliability and operational efficiency throughout its lifecycle.

  • Protects your investment and adds value with increased reliability

  • 39-month service duration to ensure maximum efficiency and precise results

Specification Details
SKU 781-C35N0Z+P2CMR39
Service Type Enterprise Business Critical Support - Renewal
Duration 39 Months
Service Level Business Critical
Support Coverage 24x7 access with 1-hour response for Severity Level 1 cases
Supported Products NVIDIA InfiniBand and Ethernet Switches & Adapters
Included Features System software updates, cluster management, job scheduling, workload orchestration
Primary Benefits Maximized uptime, expert assistance, and operational reliability

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • System Design & Engineering
  • Installation & Integration
  • Programming & Ongoing Support

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