Description
NVIDIA Networking Expertise
NVIDIA Enterprise Business Critical Support Renewal provides comprehensive system-level assistance and access to NVIDIA’s expert services for your InfiniBand and Ethernet networking infrastructure. This includes system software, advanced cluster management, efficient job scheduling, and workload orchestration—ensuring consistent performance and reliability.
With an enterprise-level Service Level Agreement (SLA), NVIDIA guarantees prioritized response times, proactive issue resolution, and ongoing guidance to maintain optimal operations. Business Critical Support empowers IT teams to sustain high system availability, minimize downtime, and ensure long-term stability through NVIDIA’s proven methodologies and support excellence.
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Provides reliable support to resolve all your technical issues
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4-year service duration ensures maximum dependability and accurate results
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR48 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | 24x7 Technical Assistance with 1-hour response for Severity Level 1 issues |
| Supported Products | NVIDIA InfiniBand and Ethernet Switches, Adapters, and Software |
| Included Services | System software updates, cluster management, job scheduling, workload orchestration |
| Service Duration | 4 Years |
| Support Level Agreement (SLA) | Enterprise-grade with rapid response and proactive support |
| Key Benefits | Predictable cost of ownership, optimized uptime, expert guidance, long-term reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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