NVIDIA Enterprise Business Critical Support - Renewal - 5 Year Service

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NVIDIASKU: 781-C35N0Z+P2CMR60
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Description

NVIDIA Networking Expertise

NVIDIA Networking Solutions Enterprise Support provides comprehensive system support and access to expert services for your NVIDIA InfiniBand and Ethernet switches and adapters. This includes system software, advanced cluster management, robust job scheduling, and efficient workload orchestration — all covered under an enterprise-level service agreement (SLA).

With NVIDIA’s proven methodologies and industry-leading expertise, you gain complete confidence in maintaining high system reliability and uptime. This 5-year Business Critical Support renewal ensures your infrastructure remains optimized, secure, and performing at its peak for mission-critical operations.

Key Benefits:

  • Ensures uninterrupted operation for InfiniBand and Ethernet networking systems

  • Provides fast and dependable technical resolution

  • Includes access to software updates, patches, and cluster management tools

  • Guarantees 24x7 expert support with a one-hour response for Severity Level 1 cases

  • Offers long-term system stability and cost predictability over 5 years

Specification Details
SKU 781-C35N0Z+P2CMR60
Product Type Renewal Service
Service Name NVIDIA Enterprise Business Critical Support
Support Tier Business Critical
Duration 5 Years
Response Time 1 Hour for Severity Level 1 Cases
Availability 24x7 Support
Coverage NVIDIA InfiniBand and Ethernet Switches and Adapters
Included Services System Software, Cluster Management, Job Scheduling, Workload Orchestration
Delivery Method Electronic / Remote Support
Target Use Case Enterprise Networking Environments

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • System Design & Engineering
  • Installation & Integration
  • Programming & Ongoing Support

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