NVIDIA Enterprise Business Critical Support - Renewal - 53 Month - Service

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NVIDIASKU: 781-C35N0Z+P2CMR53
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Description

NVIDIA Networking Expertise

NVIDIA Networking Solutions Enterprise Support offers comprehensive system-level assistance and access to expert services for your NVIDIA InfiniBand and Ethernet switches and adapters. This includes system software, advanced cluster management, reliable job scheduling, and workload orchestration—all governed by an enterprise-grade service level agreement (SLA).

With Business Critical Support, you benefit from priority response times, 24x7 coverage, and proactive guidance to ensure your high-performance systems remain stable and efficient. NVIDIA’s experienced support engineers deliver proven methodologies and value-added services to help maintain optimal uptime and operational continuity.

Keeps your system optimally maintained with a predictable total cost of ownership.
53-month service duration ensures maximum efficiency and precise results.

Specification Description
SKU 781-C35N0Z+P2CMR53
Service Type Business Critical Support - Renewal
Support Coverage 24x7 access to NVIDIA Enterprise Support
Response Time 1-hour response for Severity Level 1 issues
Supported Products NVIDIA InfiniBand and Ethernet switches, adapters
Included Services System software updates, cluster management, job scheduling, workload orchestration
Service Duration 53 Months
Service Level Agreement (SLA) Enterprise-grade, proactive support model
Benefits Predictable cost, reduced downtime, enhanced reliability
Delivery Method Electronic/Online support service

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • System Design & Engineering
  • Installation & Integration
  • Programming & Ongoing Support

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