Description
Ensure uninterrupted performance and reliability with the NVIDIA Enterprise Business Critical Support – Renewal (57 Month Service). Designed for organizations running NVIDIA InfiniBand and Ethernet networking infrastructure, this service provides comprehensive system-level assistance, proactive support, and access to NVIDIA’s world-class expertise.
Through the NVIDIA Networking Solutions Enterprise Support program, customers receive access to essential system software, cluster management tools, job scheduling, and workload orchestration—all backed by an enterprise-grade SLA. Business Critical Support ensures 24x7 access to NVIDIA engineers, accelerated response times, and the proven methodologies required to maintain maximum efficiency in mission-critical environments.
Gain complete peace of mind with a 57-month service duration, empowering your team with predictable performance, proactive system maintenance, and unmatched dependability from NVIDIA’s networking professionals.
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR57 |
| Service Type | Business Critical Support - Renewal |
| Support Level | Enterprise-Class Support for NVIDIA Networking |
| Duration | 57 Months |
| Coverage | NVIDIA InfiniBand and Ethernet Switches and Adapters |
| Included Services | System software access, cluster management, job scheduling, workload orchestration |
| Response Time | 24x7 support with 1-hour response for Severity Level 1 cases |
| Benefits | Proactive system maintenance, proven methodologies, optimized performance, predictable results |
| Ideal For | Enterprise data centers, HPC clusters, and mission-critical networking operations |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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