Description
NVIDIA Enterprise Business Critical Support delivers comprehensive system support and service continuity for your NVIDIA InfiniBand and Ethernet networking infrastructure. This support plan ensures optimal system performance through world-class software management, proactive updates, and access to expert-level assistance.
Engineered for demanding enterprise environments, this service provides a guaranteed SLA-based response to critical issues and includes tools for cluster management, workload orchestration, and network performance optimization. With NVIDIAās proven methodologies, your IT team gains the resources and reliability needed to maintain business-critical operations with minimal downtime.
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Protects your investment and enhances reliability for mission-critical environments
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Access to expert assistance and accelerated problem resolution
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6-month service duration for consistent, uninterrupted network performance
| Specification | Details |
|---|---|
| SKU | 781-C35N0Z+P2CMR06 |
| Product Type | Service / Enterprise Support Renewal |
| Service Name | NVIDIA Enterprise Business Critical Support |
| Service Level | Business Critical |
| Duration | 6 Months |
| Coverage | InfiniBand and Ethernet Switches & Adapters |
| Key Features | 24x7 support availability, SLA-based response, proactive updates, system and cluster management |
| Support Includes | Software updates, maintenance releases, security patches, troubleshooting assistance |
| Response Time | Rapid response for Severity Level 1 issues |
| Benefits | Maximized uptime, enhanced reliability, expert technical assistance |
| Service Type | Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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