Description
The NVIDIA Enterprise Business Critical Support Renewal provides comprehensive coverage to keep your NVIDIA networking infrastructure running at peak performance. Designed for enterprise environments, this renewal service ensures minimal downtime through prompt and expert technical assistance for your NVIDIA InfiniBand and Ethernet switches and adapters.
With NVIDIA Networking Expertise, your team gains access to world-class cluster management, workload orchestration, and robust system software support—under a strict Service Level Agreement (SLA). Business Critical Support delivers next business day on-site response, ensuring that your operations remain efficient, reliable, and continuously optimized.
Key Benefits:
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Provides reliable support to resolve all technical issues efficiently.
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On-site service offers a fast, straightforward approach to troubleshooting and maintenance.
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Next Business Day response time ensures minimal disruption and increased dependability.
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Access to NVIDIA’s proven methodologies and enterprise-level expertise.
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Predictable support cost for optimal system maintenance and total cost of ownership.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR58 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Service Coverage | NVIDIA InfiniBand and Ethernet Switches & Adapters |
| Support Level | Business Critical (24x7 availability with prioritized case handling) |
| Response Time | Next Business Day On-site Service |
| Service Features | System Software Support, Cluster Management, Job Scheduling, Workload Orchestration |
| Service Duration | Renewal Term (varies per contract) |
| Support Benefits | Expert assistance, reduced downtime, predictable maintenance cost |
| Manufacturer | NVIDIA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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