Description
Ensure your NVIDIA networking infrastructure continues to perform at its best with the NVIDIA Enterprise Business Critical Support Renewal Service. Designed for enterprise customers, this renewal extends your coverage for NVIDIA InfiniBand and Ethernet switches and adapters, providing end-to-end system support and expert service management.
This plan guarantees rapid issue resolution through on-site assistance, access to NVIDIA’s advanced system software, and optimized cluster management. Backed by a service-level agreement (SLA), you benefit from Next Business Day response times—ensuring maximum uptime, reliability, and performance continuity for your critical business operations.
Key Benefits:
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Reliable support to resolve all technical issues efficiently
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On-site assistance for faster issue resolution
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Next Business Day response for minimized downtime
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Access to enterprise-grade software, orchestration, and cluster management tools
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Backed by NVIDIA’s expert networking support engineers
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR56 |
| Service Type | Business Critical Support – Renewal |
| Duration | 1 Year |
| Service Coverage | NVIDIA InfiniBand and Ethernet switches and adapters |
| Response Time | Next Business Day |
| Support Availability | On-site support |
| Included Services | System software updates, cluster management, job scheduling, workload orchestration |
| Service Level Agreement (SLA) | Enterprise-grade, ensuring minimal downtime |
| Target Users | Enterprise and data center environments |
| Key Benefit | Ensures system reliability and fast resolution of technical issues |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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