Description
Ensure continued peak performance and reliability for your NVIDIA Networking infrastructure with the NVIDIA Enterprise Business Critical Support Renewal Service. Designed for organizations operating mission-critical environments, this service provides direct access to NVIDIA’s world-class support engineers and resources.
NVIDIA’s Business Critical Support delivers comprehensive assistance for InfiniBand and Ethernet networking solutions, including system software, cluster management, job scheduling, and workload orchestration. This renewal ensures uninterrupted access to advanced expertise, fast response times, and predictable operational costs.
With on-site expert support and Next Business Day response times, NVIDIA minimizes downtime and maximizes system efficiency—helping you keep your business running smoothly and confidently.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR31 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | NVIDIA Networking Solutions (InfiniBand & Ethernet switches, adapters, and system software) |
| Response Time | Next Business Day |
| Support Access | 24x7 NVIDIA Enterprise Support Portal and on-site availability |
| Service Features | Expert technical support, system software updates, and proactive issue resolution |
| Primary Benefits | Predictable total cost of ownership, minimized downtime, and improved system reliability |
| On-site Support | Yes – expert technicians available for on-site assistance |
| Renewal Term | Per contracted duration (varies by customer agreement) |
| Delivery Method | Electronic / Service Activation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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