Description
NVIDIA Enterprise Business Critical Support - Renewal Service
NVIDIA Networking Expertise
The NVIDIA Enterprise Business Critical Support Renewal provides top-tier service coverage for your NVIDIA InfiniBand and Ethernet switches and adapters. This renewal ensures uninterrupted access to expert technical assistance, system software updates, and enterprise-level support tools—including robust cluster management, job scheduling, and workload orchestration.
Engineered for mission-critical environments, this service guarantees minimal downtime through on-site assistance and rapid response commitments under an enterprise-grade SLA. By extending your Business Critical Support, you maintain optimal system performance, reliability, and operational continuity backed by NVIDIA’s proven methodologies.
Key Benefits:
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Provides reliable support to resolve all your technical issues
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On-site support helps you limit downtime to the absolute minimum
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Next Business Day response time ensures timely resolution with maximum reliability
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR30 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Service Level | Business Critical (24x7 availability) |
| Coverage | InfiniBand and Ethernet switches/adapters |
| Support Access | NVIDIA Enterprise Support Portal |
| Response Time | Next Business Day |
| Delivery Method | On-site support |
| Primary Benefits | Expert issue resolution, system uptime assurance, proactive maintenance |
| Purpose | Ensures operational reliability and minimal downtime for enterprise networking systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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