Description
The NVIDIA Enterprise Business Critical Support Renewal (SKU: 781-C35NNZ+P2CMR51) delivers top-tier service continuity and expert assistance for your NVIDIA InfiniBand and Ethernet networking systems. Designed to ensure uninterrupted operations, this renewal extends your access to enterprise-grade system support, software updates, and NVIDIA’s advanced cluster management tools.
With a Business Critical Support SLA, you benefit from the highest service responsiveness and reliability standards in the industry. NVIDIA’s dedicated technical experts work with proven methodologies to help you resolve issues quickly, minimize downtime, and maintain system efficiency—all while ensuring your infrastructure continues to perform at its best.
Key Benefits:
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Provides reliable support to resolve all your technical issues efficiently
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On-site assistance ensures rapid issue resolution with minimal disruption
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Next Business Day service response time ensures timely completion and system dependability
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR51 |
| Service Type | Business Critical Support – Renewal |
| Support Level | Enterprise-grade Networking Support |
| Supported Products | NVIDIA InfiniBand & Ethernet Switches and Adapters |
| Service Coverage | Comprehensive system support and software access |
| Response Time | Next Business Day (NBD) |
| Support Access | On-site and remote technical assistance |
| Included Features | System software, cluster management, job scheduling, workload orchestration |
| Objective | Ensures system reliability, rapid issue resolution, and predictable total cost of ownership |
| Provider | NVIDIA Networking Solutions |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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