Description
NVIDIA Enterprise Business Critical Support ensures your mission-critical NVIDIA Networking systems maintain maximum uptime and reliability. Designed for enterprises that depend on their InfiniBand and Ethernet infrastructure, this renewal service provides on-site technical expertise, proactive troubleshooting, and accelerated issue resolution.
With world-class system software, cluster management, job scheduling, and workload orchestration backed by a Business Critical SLA, NVIDIA delivers comprehensive protection for your hardware and networking ecosystem. Experience next-business-day on-site support to minimize downtime and ensure continuous operational efficiency.
Key Benefits:
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Protects your investment and adds long-term reliability
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On-site support guarantees quick resolutions with NVIDIA experts
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Next Business Day service response for better accommodation and performance stability
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR54 |
| Service Type | Enterprise Business Critical Support ā Renewal |
| Support Level | Business Critical (Enhanced SLA) |
| Response Time | Next Business Day |
| Service Coverage | On-site support with NVIDIA technical expertise |
| Supported Products | NVIDIA InfiniBand and Ethernet switches and adapters |
| Software Access | System software, cluster management, job scheduling, and orchestration tools |
| Primary Benefit | Increased reliability, faster resolution, and proactive support |
| Purpose | Maintain optimal system performance with minimal downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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