Description
NVIDIA Enterprise Business Critical Support – Renewal Service ensures that your NVIDIA Networking infrastructure stays fully optimized and supported at all times. Designed for organizations relying on NVIDIA InfiniBand and Ethernet solutions, this renewal provides direct access to enterprise-level technical expertise and advanced service delivery.
With this Business Critical Support plan, you receive coverage for system software, cluster management, and workload orchestration—all backed by NVIDIA’s stringent enterprise SLA. Enjoy Next Business Day (NBD) response, on-site service options, and access to proven methodologies that reduce downtime and increase operational reliability.
Key Benefits:
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Keeps your system optimally maintained with a predictable total cost of ownership
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Get valuable support at your doorstep without traveling one bit
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Next Business Day service response time for your convenience with maximum efficiency
| Specification | Description |
|---|---|
| SKU | 781-C35NNZ+P2CMR48 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | NVIDIA InfiniBand and Ethernet Networking Solutions |
| Response Time | Next Business Day (NBD) |
| Service Features | On-site support, software updates, system optimization |
| Expertise | Access to NVIDIA Networking Specialists |
| Service Scope | Includes system software, cluster management, job scheduling, and workload orchestration |
| Objective | Maintain optimal performance and ensure maximum uptime |
| Support Level Agreement (SLA) | Enterprise-grade with rapid escalation and resolution response |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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