Description
Ensure uninterrupted performance for your NVIDIA Networking infrastructure with the NVIDIA Enterprise Business Critical Support Renewal. This comprehensive service provides direct access to NVIDIA’s team of networking experts for your InfiniBand and Ethernet switches, adapters, and system software.
With enterprise-grade support, proactive assistance, and rapid response times, NVIDIA guarantees maximum uptime and reliability across your high-performance computing environment.
Business Critical Support gives you complete peace of mind through on-site assistance and Next Business Day service response — helping you minimize downtime and maintain seamless productivity. Backed by proven methodologies and NVIDIA’s world-class support network, this renewal keeps your systems running at peak performance with predictable costs and dependable expertise.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR46 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | InfiniBand and Ethernet switches, adapters, and related software |
| Service Level Agreement (SLA) | Next Business Day on-site response |
| Support Availability | 24x7 access to NVIDIA technical experts |
| Response Priority | Severity Level 1 cases prioritized with rapid escalation |
| Key Benefits | On-site support, proactive issue resolution, expert system guidance |
| Target Users | Enterprises running mission-critical NVIDIA Networking solutions |
| Service Duration | Renewal term (refer to contract or purchase agreement) |
| Support Scope | System software, cluster management, job scheduling, orchestration |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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