Description
Ensure continuous performance and reliability for your NVIDIA networking environment with the NVIDIA Enterprise Business Critical Support Renewal Service. Designed for enterprise-grade operations, this renewal provides full system support and access to expert services for NVIDIA InfiniBand and Ethernet switches and adapters. Benefit from on-site assistance, proactive issue resolution, and rapid service delivery through a Next Business Day response commitment.
With NVIDIA’s extensive networking expertise, you’ll gain comprehensive coverage, including system software updates, cluster management, workload orchestration, and robust job scheduling—all aligned under an enterprise-level Service Level Agreement (SLA). This renewal minimizes downtime, maximizes productivity, and extends the value of your NVIDIA infrastructure.
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR53 |
| Service Type | Business Critical Support - Renewal |
| Service Scope | Comprehensive system and software support for NVIDIA InfiniBand and Ethernet switches/adapters |
| Support Features | Access to NVIDIA Networking Expertise, Cluster Management, Job Scheduling, and Workload Orchestration |
| Service Response Time | Next Business Day |
| Support Type | On-site and Remote Support |
| Key Benefits | Reliable technical issue resolution, downtime minimization, enterprise-grade performance maintenance |
| Target Use Case | NVIDIA Enterprise Networking Solutions |
| Service Level Agreement (SLA) | Enterprise-level SLA ensuring timely issue resolution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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