Description
Ensure uninterrupted performance and reliability for your NVIDIA Networking infrastructure with NVIDIA Enterprise Business Critical Support Renewal. Designed for organizations running mission-critical workloads, this renewal service extends your access to NVIDIA’s expert technical support, system software updates, and enterprise-grade service-level agreements (SLAs).
With NVIDIA Networking Expertise, you gain comprehensive coverage for InfiniBand and Ethernet switches and adapters—plus advanced tools for system software, cluster management, job scheduling, and workload orchestration. The Business Critical tier delivers rapid issue resolution with Next Business Day on-site support, ensuring your network runs with maximum uptime and dependability.
Key Benefits:
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Provides reliable support to resolve all your technical issues
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Get valuable support at your doorstep without traveling one bit
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Next Business Day service response for faster resolution and sustained performance
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Ensures operational stability and confidence in your networking environment
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR18 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | NVIDIA InfiniBand and Ethernet switches, adapters, and related software |
| Service Level | Business Critical (Next Business Day On-Site Response) |
| Response Time | Next Business Day |
| Delivery Method | On-site and remote technical support |
| Included Services | System software updates, cluster management, workload orchestration, and expert consultation |
| Benefits | Maximized uptime, fast response, proactive issue resolution |
| Service Duration | Renewal (varies based on contract term) |
| Support Availability | 24x7 for Severity 1 issues; standard coverage for lower priorities |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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