Description
The NVIDIA Enterprise Business Critical Support – Renewal Service (SKU: 781-C35NNZ+P2CMR33) ensures your NVIDIA networking infrastructure continues to operate at peak efficiency. Designed for enterprise environments that demand uninterrupted uptime, this renewal service extends your access to NVIDIA’s expert technical support, proactive system assistance, and advanced software maintenance.
With on-site support and Next Business Day (NBD) response times, your team gains rapid issue resolution and continuous system optimization—minimizing downtime and safeguarding operational reliability. NVIDIA’s enterprise-level expertise guarantees long-term system performance, ensuring your investment remains protected while enhancing business productivity and network dependability.
Key Benefits:
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Protects your investment with consistent, reliable service
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Reduces downtime with rapid on-site technical assistance
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Ensures prompt case handling with Next Business Day response
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Backed by NVIDIA’s proven methodologies and expert support team
| Specification | Description |
|---|---|
| SKU | 781-C35NNZ+P2CMR33 |
| Service Type | Renewal – Enterprise Business Critical Support |
| Support Coverage | NVIDIA Networking Solutions (InfiniBand & Ethernet switches and adapters) |
| Service Level | Business Critical – Enterprise Support SLA |
| Support Access | 24x7 access to NVIDIA technical experts |
| Response Time | Next Business Day (NBD) on-site service |
| On-Site Assistance | Available for issue resolution and diagnostics |
| Included Services | System software support, cluster management, job scheduling, and workload orchestration |
| Benefit | Enhances reliability, minimizes downtime, and ensures system continuity |
| Eligibility | For existing NVIDIA Enterprise Support customers renewing coverage |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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