Description
The NVIDIA Enterprise Business Critical Support Renewal Service ensures continuous, high-level maintenance and reliability for your NVIDIA InfiniBand and Ethernet networking infrastructure. Designed to maximize uptime and performance, this service renewal delivers comprehensive system support for your NVIDIA Networking Solutions, including system software, advanced cluster management, and workload orchestration.
With on-site expert support and a Next Business Day response time, NVIDIA helps you minimize downtime and maintain operational efficiency. The Enterprise Business Critical Support plan provides access to proven methodologies, ensuring your systems remain optimized and resilient—all at a predictable total cost of ownership.
Key Benefits:
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Maintains system performance and reliability
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Provides on-site support to minimize downtime
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Guarantees Next Business Day response for critical issues
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Enables optimized operations with NVIDIA’s networking expertise
| Specification | Details |
|---|---|
| SKU | 781-C35NNZ+P2CMR26 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Coverage | NVIDIA Networking Solutions (InfiniBand and Ethernet switches/adapters) |
| Response Time | Next Business Day |
| Support Access | On-site Expert Assistance |
| Included Features | System software updates, cluster management, workload orchestration |
| Objective | Maintain optimal performance and predictable ownership cost |
| Availability | Global Enterprise Customers |
| Delivery Method | Service Renewal – Electronic / Contract Extension |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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