Description
NVIDIA Networking Expertise
NVIDIA Enterprise Business Critical Support delivers comprehensive system support and professional services for NVIDIA InfiniBand and Ethernet networking solutions. This service ensures your infrastructure runs at peak performance through advanced system software support, expert cluster management, and efficient workload orchestration—all backed by NVIDIA’s enterprise-level service agreement (SLA).
With access to NVIDIA’s seasoned networking engineers and proven methodologies, this service provides maximum reliability, proactive maintenance, and priority response for critical issues. Business Critical Support ensures that your organization’s most demanding workloads receive prompt attention with next-business-day on-site service and optimized operational uptime.
Key Benefits:
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Maximizes system performance and operational uptime
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Next Business Day response time for mission-critical cases
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Professional on-site assistance for efficient issue resolution
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5-year duration ensures long-term coverage and peace of mind
| Specification | Details |
|---|---|
| SKU | 781-C23NNZ+P2CMI60 |
| Service Type | NVIDIA Enterprise Business Critical Support |
| Duration | 5 Years |
| Response Time | Next Business Day |
| Support Coverage | NVIDIA InfiniBand and Ethernet Switches & Adapters |
| Included Services | System software support, cluster management, job scheduling, workload orchestration |
| Service Level Agreement (SLA) | Enterprise-grade, with proactive and responsive support |
| Delivery Method | On-site and remote technical support |
| Primary Benefit | Ensures network reliability and efficiency with NVIDIA-certified expertise |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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