Description
Ensure your NVIDIA networking infrastructure runs at peak performance with NVIDIA Enterprise Business Critical Support (SKU: 793-CU6N4Z+P2CMI24). This premium 2-year service plan delivers fast, reliable support for NVIDIA InfiniBand and Ethernet switches and adapters, ensuring continuous uptime for your enterprise operations.
With NVIDIA Networking Expertise, you gain access to world-class system support, cluster management, job scheduling, and workload orchestration — all backed by an enterprise-grade SLA. The Business Critical tier provides a 4-hour response time, giving you the confidence and agility to resolve issues before they impact business continuity.
This service provides direct access to NVIDIA’s technical experts, proactive updates, and proven methodologies designed to minimize downtime and maximize operational efficiency.
Key Benefits:
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Rapid 4-hour response for critical issues
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Comprehensive coverage for InfiniBand and Ethernet systems
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Expert guidance from NVIDIA engineers
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2-year duration for consistent reliability and long-term support
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Enhanced productivity with proactive issue resolution
| Specification | Details |
|---|---|
| SKU | 793-CU6N4Z+P2CMI24 |
| Service Type | Enterprise Business Critical Support |
| Service Duration | 2 Years |
| Response Time | 4 Hours |
| Service Level Agreement (SLA) | Enterprise-grade coverage for NVIDIA Networking Solutions |
| Supported Products | NVIDIA InfiniBand and Ethernet Switches and Adapters |
| Features | System software support, cluster management, job scheduling, workload orchestration |
| Support Coverage | 24x7 remote and on-site access to NVIDIA technical experts |
| Purpose | Maximizes system uptime and operational reliability |
| Manufacturer | NVIDIA Corporation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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