Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 1 Year is the premier support level for organizations running mission-critical NVIDIA deployments. This service ensures rapid response and expert assistance to minimize downtime and maintain operational continuity. With 24x7 access to NVIDIA technical experts and a one-hour response time for Severity Level 1 cases, your systems receive the attention they deserve when every minute counts.
Ideal for enterprises where system reliability and responsiveness are paramount, this renewal service keeps your NVIDIA solution covered for another full year, providing seamless continuity and dependable technical support.
Key Features:
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Delivers round-the-clock access to NVIDIA enterprise support engineers
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Guarantees one-hour response for Severity Level 1 incidents
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Includes phone support for prompt issue resolution
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Maintains system uptime and business performance reliability
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Extends premium coverage for one year
| Specification | Description |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Duration | 1 Year |
| Support Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity 1) | 1 Hour |
| Support Channel | Phone and Online Support |
| Coverage | All designated NVIDIA enterprise offerings |
| Purpose | Ensures maximum uptime for mission-critical deployments |
| SKU | 793-CU9N0Z+P2CMR12 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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