Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 16 Month plan ensures uninterrupted performance for mission-critical operations. Designed for environments where downtime leads to major business impact, this premium support level provides 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 issues.
With reliable phone support and a structured renewal duration of 16 months, this service helps organizations maintain predictable costs and consistent operational uptime. Ensure your NVIDIA enterprise solutions remain supported, stable, and ready to deliver maximum productivity and reliability.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR16 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Availability | 24x7 Technical Support |
| Response Time | 1-Hour Response for Severity Level 1 Cases |
| Support Method | Phone Support |
| Service Coverage | NVIDIA Designated Offerings |
| Service Duration | 16 Months |
| Primary Benefits | Predictable Total Cost of Ownership, Maximum Efficiency, Reliable System Maintenance |
| Purpose | Designed for Mission-Critical Deployments |
| Eligibility | Renewal Coverage for Existing NVIDIA Enterprise Support Customers |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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